This year, as we knew it, brought unparalleled changes to the working world of the 21st century. When organizations faced the onset of a global pandemic, many HR divisions were not sufficiently prepared to cope with the impact on their office systems and work policies of social distancing measures.
Today, almost eleven months after the pandemic forced corporations to shut down their physical office spaces and completely move to a remote workplace, the advantages and difficulties of this non-traditional working climate have been faced by both employers and workers. Here are some items that businesses in 2021 will need to remember about remote work.
1. Borderless Recruiting
As we reach 2021, as businesses tap into an expanded talent pool provided by remote business models, we can expect an evolution in the hiring and recruiting space. As geographical barriers are reduced, the change of firms accepting remote work would likely fuel a migration of working professionals. HR teams will no longer be limited to centralized locations to surface the best applicant for a particular position and, in the same way, workers will have the ability from their place of choice to work for the businesses they want.
2. Your Talent Need Not Be Location-Dependent
The talent you recruited was based on who would be able to physically get to your office before communication technology was too advanced. Now, regardless of venue, you can employ the best talent. Granted, if you had the same office, you won’t have the same kind of company culture as you would, but that doesn’t mean the company culture would be inferior to a typical one.
Think about it: you’re putting together people who have the same vision and passion from all over the world. That’ll make for a powerful team. And as long as the team members maintain daily contact through video chat, messenger, and phone with each other, there is no reason why, despite the distance, they should not have a sense of camaraderie.
3. You Will Be Able to Recruit Self-Driven Starters
Odds are that through a conventional work application process, your remote workers have not caught your attention.
That being said, the standards of a successful job interview process will also apply: ensuring that the worker displays a passion for their job, showing that the worker is experienced in their sector, seeing that they can efficiently communicate.
The difference is that before even formally interviewing them, you would definitely see evidence of these features. When looking for industry-related tags, you might have come across their Twitter; you may have read an article they wrote or an app they created. Remote employees make a first impression through their job in certain situations, and then the discussion of the interview comes afterward.
The kind of individual who can work remotely, handle their own time, and put themselves out there enough to be heard is the kind of driven employee that you probably want on your time. The odds are that they are enthusiastic about their job and still want to work on projects in their own time.
4. You’ll Have a Team of Diverse Views
Getting people on your team who work in various countries and cultures brings diversity into your team. This is useful for discovering innovative solutions to problems and is particularly helpful when attempting to reach a wider audience.
5. In Different Time Zones, You Will Have People Who Work
Having workers who can work around the clock ensures that at all hours of the day, someone will still be able to update social media, respond to customer queries, work on investigations, and anything else that might need your attention. Your team could theoretically work around the clock as well, so development never stops. Although various time zones require careful scheduling, the advantages can lead to great satisfaction for customers.
6. For the Employer and the Workers, it Can Be Cost Efficient.
For both the employer and the employee, recruiting remote employees may be economical. The average company could save up to $11K per employee per year, if workers telecommuted even part-time, according to an article on the PGi site. What’s more, per employee, the average real estate expense is $10K per year. And businesses with telecommuters record 63 percent less unplanned absences than businesses without them.
Employees also save. Not only does cutting the cost of a commute for workers alleviate the burden from their wallets, but it also frees up the time they would otherwise spend commuting to and from work.
7. Workers Can Find Preferable Spaces Where They Are More Productive
For employees, commuting to work can be a huge source of stress, particularly because their commute is long and requires mixed modes of transport. 82 percent of remote employees say that telecommuting decreases tension, and 80 percent report that telecommuting increases their morale, according to a PGi report.
They can pick the spaces where they are most relaxed and efficient when a worker doesn’t have to turn up to an office.
If one day they want to work in a Starbucks, that’s cool. If they want to work another day on their sofa, that’s perfect, too.
8. Remote Workers Are More Productive
It may sound counterintuitive, but research shows that remote workers are considerably more productive than office employees. This is confirmed by countless studies; Global Workplace Analytics found that teleworkers were 20-25 percent more productive than office-based workers, and a report by TINYpulse showed that when they worked remotely, remote workers felt an impressive 91 percent more productive. For this, the explanations are threefold:
- There is less distraction for workers. Office traffic, synchronous conversation or coworkers dropping by their desk don’t sidetrack them. This makes it easier to more often practice unbroken, concentrated deep work.
- To their strengths, workers can work. We’re all different, not everyone is from 9am and 5pm at their most effective. Remote work enables workers to take charge of their own schedule intelligently, establishing habits that facilitate efficient work and complement their lifestyle.
- Employees feel appreciated and in charge. Working remotely can be very rewarding, feeding our desire for autonomy and sharing trust with employers. It can deliver vast amounts of independence and flexibility and helps workers to build their ideal working atmosphere.
Founder and CEO of Tech-Synergy, a leading provider of audio transcription, translation, medical record review, customer service, call center, and other back-office support services to customers around the world. Staffed with over 500 people and operating round the clock, we work as an extended office for our clients enabling them to be nimble and cost-effective.